Last updated 6 August 2026
Write to support@productohub.com within thirty days of your purchase. Include the email address you bought with — that is enough to find the order. You do not have to explain yourself, and we will not ask you to.
We reply and process the refund to the original card. Stripe usually returns the money within five to ten business days depending on your bank. Every item on your order is covered: the kit, the California Court Petition Pack, lifetime updates and the 50-State Petition Vault.
Digital files cannot meaningfully be returned, and asking you to delete them would be theatre. If the material is not for you, the right outcome is that you have your money back — that is the whole point of the guarantee.
That is not a refund situation, it is a support one, and it takes a minute to fix. Write to us and we will send fresh links. Your access does not expire.
If you see a charge you do not recognise or were charged twice, write to us before contacting your bank. We will look it up and fix it the same day. Charges from this product appear on your statement identified as ProductoHub.